Use case: Chargeback — item not as described
Pain: chargeback evidence is often fragmented (policy screenshots, emails, shipment notes). A single integrity timeline reduces the “insufficient evidence” risk.
3-step fix (Evidence Bundle workflow)
- Policy/version: seal the return/refund policy version that applied at purchase time (hash-only).
- Order artifacts: seal invoice PDF + shipment proof record hashes.
- Bundle: generate the Evidence Sheet + Proof Card + Receipt JSON and respond with one consistent pack.
Reality Audit
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